0kkbd's Privacy Policy

01 Introduction & Scope

Welcome to 0kkbd's Privacy Policy. This policy has been written in plain language with Bangladesh users in mind, so you can clearly understand exactly what we do with your information.

By using the 0kkbd website or mobile app, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

This Privacy Policy applies to all 0kkbd services, products, and digital platforms. We believe transparency is the foundation of our relationship with you — we have nothing to hide.

02 What Information We Collect

0kkbd only collects the information necessary to provide you with the best service. We never ask for unnecessary data. Broadly, two types of information are collected.

Information You Provide Directly:

• Full name and date of birth (required for age verification)
• Mobile number and email address
• National ID or passport number (for KYC verification)
• Mobile banking number (bKash, Nagad, Rocket)
• Permanent address and district

Information collected automatically:

• IP Address & Device Type
• Browser name and operating system
• Platform access times and login logs
• Betting & Transaction History
• Cookies & Session Data

03 How We Use Your Information

Collected data is used only for specific, legitimate purposes. Under 0kkbd's Privacy Policy, your information is used for the following.

• For account creation, verification, and management
• For processing deposits, withdrawals, and transactions
• For fraud detection and prevention
• For providing customer support and resolving issues
• To inform you of relevant promotions and offers (you can opt out at any time)
• To improve platform experience and security
• For meeting legal obligations and regulatory reporting

We will never contact you for marketing purposes without your consent. You can opt out of our promotional messages at any time.

04 Data Retention & Duration

How long your information is retained depends on the type of data and applicable legal requirements. Under 0kkbd's Privacy Policy, no data is kept beyond what is necessary.

• Active account data: retained until the account is closed.
• Financial transaction records: retained for up to 5 years as required by law.
• Betting history: retained for up to 3 years.
• Login and security logs: retained for up to 1 year.
• Cookie data: 30 days to 1 year (depending on cookie type).

After account closure, applicable data is permanently deleted within a set timeframe. However, where legal obligations exist, certain data may be retained for a longer period.

05 Data Sharing & Third Parties

0kkbd never sells your personal information. However, in limited circumstances, certain data may be shared with specific third parties.

• Payment Providers: For processing transactions with bKash, Nagad, and Rocket.
• Game Providers: Information required for operating Live Casino and slot games.
• Law Enforcement: In cases of legal orders or investigations.
• Anti-Fraud Organization: For cybersecurity and fraud prevention.

In each of the above cases, we ensure that third parties follow the same strict privacy standards we do. Your information is never shared with advertising or marketing companies.

06 Cookie Policy

0kkbd uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: For monitoring platform performance. No personal data is stored.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

07 Your Rights

Under 0kkbd's Privacy Policy, you have certain fundamental rights over your personal information. We fully respect all of these rights.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

08 Children's Privacy

0kkbd strictly prohibits accounts for anyone under 18. We do not knowingly collect personal information from minors.

If a minor is found to have registered an account, it will be closed immediately and all associated data will be deleted. If you suspect this has occurred, please notify us right away.

09 Security Measures

0kkbd uses industry-leading security technology to protect your information. Our security framework includes:

• 256-bit SSL/TLS encryption — securing all data transfers.
• Two-Factor Authentication (2FA) — an extra layer of security for your account.
• Automated fraud detection system — instantly flags suspicious activity.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel can view your data.
• Firewall and intrusion detection systems.

That said, no system on the internet is 100% impenetrable. We strongly advise you to stay vigilant — use a strong password and never share your login credentials with anyone.

10 Policy Changes & Updates

0kkbd reserves the right to update this Privacy Policy at any time. Changes may be made due to business developments, technological improvements, or legal requirements.

For any significant changes, we will notify you in advance via email or platform notification. The new policy will take effect from the date of publication.

Continued use of 0kkbd after any changes are made will be considered acceptance of the updated Privacy Policy. The latest version will always be available on this page.

11 Contact & Complaints

If you have any questions, concerns, or complaints about the Privacy Policy, please get in touch with us. Our data protection team is ready to respond to any queries you may have.

• Live Chat: click the chat icon in the bottom-right corner of the platform.
• Email: [email protected]
• Response time: instant via Live Chat; up to 24 hours by email.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.